Certified Hospitality Manager (CHM) Practice Exam

Which of these outcomes can occur if a meeting is poorly planned?

1. Increased employee motivation

2. The meeting attendees feel their time has been wasted

3. Improved communication among team members

4. Higher productivity rates

The correct answer is: The meeting attendees feel their time has been wasted

When a meeting is poorly planned, one common outcome is that attendees feel their time has been wasted. This can happen due to several factors such as a lack of clear objectives, disorganized discussions, or failure to respect the time allocated for each agenda item. When participants perceive their time as being wasted, it can lead to frustration and disengagement, ultimately diminishing their motivation and trust in the planning and leadership capabilities of the meeting facilitators. This negative experience can have long-term effects, such as decreased morale and a reluctance to participate in future meetings. In contrast, well-planned meetings are likely to foster a sense of respect for attendees' time and encourage productive dialogue, leading to positive outcomes such as improved communication and higher productivity.