Certified Hospitality Manager (CHM) Practice Exam

What strategy can help employees feel more connected to the company culture?

1. Explaining the benefits of a strong culture

2. Offering free gym memberships

3. Limiting communication to management

4. Implementing a strict hierarchy

The correct answer is: Explaining the benefits of a strong culture

Implementing strategies that explain the benefits of a strong company culture can greatly enhance employees' feelings of connection to their workplace. When employees understand the values and principles that underlie their organization’s culture, they are more likely to see how their roles align with the company's mission and vision. This comprehension fosters a sense of belonging and can improve engagement, as employees start to identify with the larger goals of the organization and feel that their contributions are meaningful. A strong culture can lead to enhanced teamwork, better communication, and increased job satisfaction, all of which reinforce a sense of community and support among employees. When workers see how their values align with those of the organization, it cultivates loyalty and encourages them to become more invested in their roles. The other strategies, while they may have positive impacts, do not fundamentally address connection to company culture. For instance, offering free gym memberships may promote wellness but does not inherently enhance understanding of or connection to the company values. Limiting communication to management can create distance rather than connection, leaving employees feeling excluded from the larger organization. Similarly, implementing a strict hierarchy can lead to feelings of alienation rather than fostering a cohesive culture. Therefore, communicating the benefits of a strong culture stands out as the most effective strategy for connecting