Certified Hospitality Manager (CHM) Practice Exam

What is considered the best avenue for managers to foster team culture?

1. Individual performance reviews

2. Team meetings

3. Online communication platforms

4. Social media engagement

The correct answer is: Team meetings

The best avenue for managers to foster team culture is through team meetings. Team meetings provide a structured environment where team members can engage directly with each other, share ideas, discuss challenges, and build relationships. This face-to-face interaction fosters collaboration and a sense of belonging, which are crucial elements of a strong team culture. In a team meeting, managers can encourage open communication and participation, allowing individuals to express their thoughts and contributions. This collaborative atmosphere fosters trust and camaraderie, making team members feel valued and respected. Establishing a regular cadence of meetings ensures ongoing engagement and allows team members to adapt and align with the organizational culture effectively. While performance reviews are important for individual development, they tend to focus on personal achievements rather than team dynamics. Online communication platforms and social media engagement have their advantages but often lack the personal touch and depth of interaction found in live meetings, making it harder to build strong cultural ties among team members.